December 2, 2020
Life is always changing. It brings the joys that come with marriage, babies and job promotions. It can also bring hardships like divorces and a spouse losing their job. One thing all life events have in common is an overwhelming amount of emails, paperwork and reminders.
The goal of HR professionals is to make the whole process as simple and efficient as possible for the employee. As Julie Bevacqua, the Chief Revenue Officer at Rise, says, “In order to build a rewarding employee experience, you need to understand what matters most to your people.” Having a smooth and stress-free process to handle life events makes it easier on both HR staff and employees.
Here are a few tips for handling life events:
Regularly checking in on employees who have had a life event is a great way to help them adjust to changes in their lives. Establishing a process where supervisors make themselves available to answer questions or lend an ear to concerns shows support. It is also a good idea to remind employees of other ways that the company can aid them, such as benefits programs they may want to access. These could be employee assistance or health care concierge programs that can answer specific questions and offer support.
When employees are going through life events, they may need some accommodation to effectively adjust. It is important to be receptive to employees’ varying needs during those times. Being flexible by allowing employees to work from home or coming back part time, if possible, can help to make the transition as smooth as possible. This also confirms that you care, increases retention, and builds goodwill for the company.
Use an online platform.
A virtual system makes it easier for employees to change their status. They can upload their documents from home and make changes at their convenience. Taking life events management online also removes paperwork from the desks of HR. This frees up time to help employees adjust. If an employee has just had a baby or if they have filed for divorce, they might need extra support or somebody to listen to them. If your focus is on processing forms manually, you are not able to be as present to employees. Going online can help HR have the extra time in their day to give employees the attention they need.
Our tools provide value for you.
BenefitElect lets you easily manage life events. The platform is easy to use, which saves our customers time and money. Our tools free up resources to help employees to acclimate to their new surroundings.
Here’s how our system makes life easier for HR and employees.